Terms of Service

Axka's products and services are provided by Axka Group Inc. The Terms of Use ("Terms") guide your use of Axka's website, products, and services ("Products").

Note: These Terms of Use are effective as of October 1, 2014. Last Updated: May 29, 2015.

Axka Group, Inc. ("Axka", "our", "us" or "we") offers services and products accessible through our website www. axka.com (the "Site"). Please read the following terms and conditions ("Terms") carefully before using the website, mobile applications, and services offered by Axka Group Inc. and its subsidiaries (collectively “Axka”).

Key Terms of Use

"Member" means a person who successfully register an account on Axka’s website as described under "Member Registration”. (http:// www.http://axka.com/login)

"Content" means text, graphics, images, music, software, audio, video, information or other materials posted or presented on Axka website.

"Member Content" means all Content that a Member posts, uploads, publishes, submits or transmits to be accessible through the Site.

"Axka Content" means all Content that Axka provides on the Site including any Content licensed from a third party, but excluding Member Content.

Site Content” means Member Content and Axka Content.

"Merchant" means an individual or company as a registered Member of Axka, who offer merchandise directly through the Site.

Terms and Conditions

By accessing, browsing or using the Site, Applications or Services, or by posting any Member Content, we automatically assume that you have read and agree to comply with these Terms in which may include a binding legal agreement between you and Axka. Axka reserves the right, at its sole discretion, to administrate any ongoing activity on the Site or to modify these Terms, at any time and without prior notice. Axka reserves the right, at any time and without prior notice, to remove or forbid access to content of any form on the Site that Axka, at its sole discretion, suspects to be illegal for any reason, or harmful to the Site and the Members.


1. Axka is an Online Platform

Axka acts as a venue to allow members sell and buy certain goods within a fixed-price format given that users are willing to comply with Axka's policies to offer. Axka is not directly involved in the transaction between buyers and merchants. As a result, Axka has no control over the quality, safety, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of merchants to sell items or the ability of buyers to pay for items. However, if several complaints are presented towards one (1) specific product, Axka reserves the right to remove the product from our website without notice. Axka also reserves the right to refuses services to anyone, at any time, for any reason. Axka's services are not available to temporarily or indefinitely suspended Axka members

Consequently, Axka does not transfer legal ownership of items from the merchant to the buyer.

Axka cannot guarantee the true identity, age, and nationality of a merchant or buyer, and encourages you to communicate directly with other users. You may also wish to consider using a third-party escrow service or services that verify users’ identities. If you are instructed to be redirected to a third-party website, you automatically exempt Axka of any responsibility for your interaction with the Merchant.

You agree that Axka is a venue and as such is not responsible or liable for any content, for example, data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links posted by you, other users, or outside parties on Axka. You use the Axka service at your own risk.

2. Membership Eligibility

Age: Axka's services only offered to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Axka may, in its sole discretion, reject access to or use of the Services to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Services is revoked in such jurisdictions. Individuals under the age of 18 must at all times use Axka's services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In all cases, the adult is the user and is responsible for any and all activities on Axka.com.

Compliance: You agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes. In addition, you must abide by Axka's policies as stated in the Agreement and the Axka policy documents listed below (if applicable to your activities on or use of the Services) as well as all other operating rules, policies and procedures that may be published from time to time on the Site by Axka, each of which is incorporated herein by reference. Axka has the authority to update each policy from time to time without notice to you.

  • Copyright Policy

  • Privacy Policy

  • Terms of Services

  • Disclaimer

In addition, services on Axka must comply with any additional terms and conditions declared by Axka from time to time; your use of such services is subject to those additional terms and conditions, which are incorporated into this Agreement by this reference.

Password: Keep your password secure. You agree to immediately inform Axka of any unauthorized use of your account on Axka. You also agree that any liability and/or damage resulting from your failure to maintain confidentiality will be fully your responsibility. You agree not to provide your username in conjunction with your password information in to any other party other than Axka without Axka's express written permission.

Account Information: You agree to keep your account information up-to-date and accurate at all times, including a valid email address. This allows for efficient communication between Axka and you, and users and you. You also agree to maintain valid payment information at all times.

Account Transfer: You may not transfer or sell your Axka account and User ID to another party. You are responsible for all activity of the account and User ID. If you are registering as a business entity, you personally guarantee that you have the authority to bind the entity to this Agreement.


3. Terms of Sale

Listing Description: You agree that all listings are for sale and also warrant that you may legally sell the item. You must accurately and completely describe your item and all terms of sale in your Axka store. Your listings may only include text descriptions, graphics, pictures and other content relevant to the sale of that item. All items must be listed in an appropriate category. If the quantity of the item is more than one (1), all items must be identical.


Binding Sale: All sales are binding. Merchants must accurately list their items for sale. The merchant is obligated to ship the order or otherwise complete the transaction with the buyer in a prompt manner, unless there is an exceptional circumstance, such as: (a) the buyer fails to meet the terms of the merchant's listing (such as payment method), or (b) the merchant cannot authenticate the buyer's identity. Axka employs major credit card companies (Visa, MasterCard, and American Express) and PayPal as third-party service providers for the payment method. In addition to the Terms of Axka, you shall also comply with the Terms and Conditions of the third-party service providers as listed above. By accepting the Terms Of Axka, you agree to authorize Axka as the agent of your interaction with the third-party service providers and share the information you provide with the third-party service providers to the extent that is required to successfully complete the payment. You may also directly contact the third-party service providers for payment support.

Buyers are responsible for their purchases and for reading the description of the item carefully before purchasing. The buyer is obligated to deliver appropriate payment for items purchased, unless there is an exceptional circumstance.

Price of Sale Items: Except notice given otherwise, the price displayed for the products on the Site represents the full retail price suggested by the manufacturer, supplier, the Merchant, or estimated in accordance with standard industry practice. Product specifications, prices and quantity are subject to change, but not in the middle of a transaction. In case a product is mispriced, we will contact you for instructions before shipping or cancel the order and give a notice of such cancellation. The price stated in each item listing description must be an accurate representation of the sale. Merchants may only charge reasonable shipping and handling fees to cover the costs for packaging and mailing the items.

Occasionally, we may issue some coupon codes, rebates, or AXKA credits as a means of sale. All products purchased with coupon codes, rebates, or AXKA credits are final sale and may not be returned or exchanged. The coupon codes, rebates, AXKA credits are subject to change without prior notice.

Shipping Policy: Products shipped within Canada may be subject to taxes or additional delivery fees. Products shipped to destinations outside of Canada may be subject to taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of such shipment is the importer of record in the destination country, and is held responsible for all Import Fees. The recipient must acknowledge all the laws and regulations relevant to such shipment in the destination country and that the product can be lawfully imported.

Please note that Merchants may have different policies from Axka’s Terms. For product you have purchased from a Merchant, please see the applicable Merchant's policies for any other terms and conditions that may apply to your purchase of such items.

For products shipped internationally, please be aware that the products may not conform to the standards, specifications, and labeling requirement in the destination country. Please read the manuals, instructions and safety warnings of the products carefully before purchase.

All product purchased from Axka or Merchant is made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

 RETURN POLICY: A product may be returned or exchanged under the following conditions.

1. A product may be returned or exchanged within 30 days of purchase.

2. A product may be returned or exchanged if it is unopened or unused or returned in its original package and free of damage.

3. Products that are deemed by other Merchants to be in a non-exchangeable condition, will be declined for an exchange and returned to the customer.

4. We will not arrange any shipping for exchange until the item has been received by Axka. We will contact you once we receive the product and instruct you through the process of return or exchange or refund.

5. A product deemed final sale upon purchase is not subject to return or exchange.

6. We will not endorse a return or exchange if the product is damaged or lost for any reason.

7. Axka reserve the right, at its sole discretion, to decline the request for return or exchange is the conditions above are not me

Please be aware that AXKA.com provides the marketplace for buyers and sellers and incurs processing costs with each transaction. 
As such, you will be responsible for any processing and/or shipping fees associated with your refund.


Re-Posting Content: By posting Site Content on Axka, it is possible for Axka or a third party to re-post the Site Content. You agree to hold Axka harmless for any dispute concerning this use. If you choose to display your own Axka-hosted image on another website, the image must provide a link back to its listing page on Axka.com.

4. Axka's Intellectual Property

Content on Axka are registered trademarks, trademarks or trade dress of Axka, Inc. in Canada and/or other countries. Axka's trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names or email addresses, in connection with any product or service in any manner that is likely to cause confusion.

5. No Guarantee

Axka does not guarantee continuous, uninterrupted access to the Site. The Site’s operations may be interfered with by numerous factors, including those factors that are outside Axka's control.

6. Governing Law and Jurisdiction

To the extent permitted by law and except if restricted or prohibited by law, these Terms and Conditions shall be governed by and construed in accordance with the laws of the province of British Columbia and the federal laws of Canada applicable therein without giving effect to the choice of laws provision thereof.

The parties expressly exclude the operation of the United Nations Convention on Contracts for the International Sale of Goods.

These Terms and Conditions apply to the extent permitted by law and unless restricted or prohibited by law. Axka may have additional rights in its local jurisdiction that these Terms and Conditions cannot change. If any term or provision in the agreement is found to be void or unenforceable, including for reasons of being against public policy, by a court of competent jurisdiction, then the offending provision shall be deemed modified to the extent necessary to make it valid and enforceable. If the offending provision cannot be so modified (including if the court elects not to do so for any reason), then the same shall be deemed deleted in its entirety, and the remainder of these Terms and Conditions shall survive with the said offending provision eliminated.

7. Communication

Axka reserve the right to send you communications electronically either via email, via Axka Content posted on the Site, or via telephone messages. You agree that all notices, agreements, disclosures and other communications that are provided to you electronically or by phone abide to any legal requirement. If the Members wish to stop receiving communications from Axka, he or she may opt out at any time by clicking on the opt out link inside any one of our emails or Contact us:

Email: info@axka.com
Phone: +1-604-349-0000
Mail: #7-12800 Bathgate Way, Richmond, BC, Canada V6V 1Z4